Today’s lecture of the Master-class of Social media was presented by Mr. Wilco Turnhout, and it was about the use of Social Media and internal communication.
His whole believe is that social media has to be in internally in a company in order to have a more efficient and fast communication between departments. He introduced three main points were:
- Using social media within the company is a new way of communication
- Ideas cannot be stolen via social media because you can always look back who said what.
- Social media is a very efficient way to communicate to a lot of people. E.g. reacting to a status update will be followed by a lot of people.
As true as all of these points can be, I still believe that the use of social network within a company is the most efficient way to go with. If it is a multi-corporation company, than I can see the whole use of social media network in use, for the branch directors or so, for when traveling and so. But to be use just for employees and so, it may be very distracting. Especially if you’re a company that has to have many things done by a day, and still have to be continuously on the use of one of the social media network will be just waste of time for some employees.
Another point his “how can the use of the social media network can be controlled”? Cause it can be use between departments and so, but still there will be employees that will be more interested in what their friends are doing at that specific moment than what one of the company department has to say on anything. So there will be so more irrelevant posts or status that will just be filling the department social media network than for it use. And again it will just give more unnecessary work for other department. Especially the IT department will be continuously on the watch for any sort of miss usage of information.
The use of a social media network in not a bad idea, it can be very useful in hard cases when connecting with employees or during major company crisis. But it has to be controlled and continuously monitored, because there will always be a savvy one that will find a way to miss use the network.